Return and Refund Policy:

Kindly go through our return and refund policy and understand it properly for various products in different categories:

General Return Policy:

All those products which are displayed on our promotional page or on clearance sale are non-refundable and non-exchangeable unless they are damaged or not as described.

Hygiene Linked Products:

Some products like Lingerie and undergarment products ordered are non-returnable and non-refundable due to hygiene concerns.
Beauty & Cosmetics and gifts Products:
We do not accept returns for products listed under beauty & cosmetics products. Unsealed, damaged, or used items won't be accepted for return. Some products such as lipsticks, concealers and mascaras in beauty & cosmetics, and fragile as well as gifts containing fresh flowers or similar item cannot be returned under any condition.

Online Payments:

Payment discounts may apply to online payments please contact our customer support to check if the product you purchase qualify for online payments discount or not, but refunds will deduct any applied coupons or discounts.
Understand the Return Costs:
Return courier charges** apply if the product is not as described or damaged upon delivery. Customers are responsible for return charges in case of a product dislike or size change.

Discounts and Coupons:

Products purchased on special coupons or under discounts are subjected to deduction of that particular amount waived in either of the case mentioned here during the purchase, when requested for return or refund.

**Free Delivery will be charged for each return pickup.
Refunds will be issued through the original payment method after the verification of the customer and his details for release of the refund amount. Products ordered under special sale and on promotion are not eligible for return.
Product color or shade may slightly vary due to studio lighting and photography.

Incorrect, missing or damaged items:

Contact customer service within 7 days for incorrect, damaged, or missing items.

Non-Returnable Products and charges:

Orders with missing packaging, lingerie, undergarments, swimwear, beachwear, or makeup items cannot be returned.
Used or reconditioned products, as well as those with broken or removed tags, are non-returnable.

How to initiate return or refund?

Customers can create a return request by contacting us on our website make chat bolt, or our social media plate form..

Note: Original shipping charges are non-refundable even if you received products under free shipping option.
Please feel free to contact us if you need clarification on any of the above mentioned key points